Refund, Cancellation & Reassignment Policy
Africa-Canada Impact Exchange Inc. (“ACIE”) organizes professional summits, conferences, trainings, and exchange programs. By purchasing or registering for any event or service offered by ACIE, you agree to the following terms:
Event Registrations & Summit Fees
All registration fees are non-refundable once payment has been successfully processed. This is due to advance commitments made for venue reservations, logistics, speakers, administrative processing, and partner engagements.
Cancellations by the Participant
- Substitution or transfer of registration to another individual is not permitted.
- Participants who are unable to attend may request that their registration be reassigned to a future ACIE event of equal or comparable value, subject to availability and administrative approval.
- Requests must be submitted in writing and received at least 14 days prior to the scheduled event.
- Where approved, ACIE may issue a formal registration or participation confirmation letter applicable to a future event.
- Requests received less than 14 days before the event may not be accommodated.
Event Changes or Cancellation by ACIE
In the unlikely event that ACIE cancels an event, registered participants will be offered:
- A full refund, or
- The option to apply their registration to a future ACIE event of equal value.
ACIE is not responsible for any additional costs incurred by participants, including but not limited to travel, accommodation, or visa-related expenses.
Visa-Related Matters
Registration fees are not refundable in the event of visa refusal, delays, or non-issuance by immigration authorities. Visa decisions are made solely by Immigration, Refugees and Citizenship Canada (IRCC) and are outside the control of ACIE.
For all cancellation or reassignment inquiries, please contact:
📧 info@africacanadaimpactexchangeinc.ca